Privacy Policy
Maple Keys Entertainment Co. (“Maple Keys,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who interact with our website at maplekeys.ca (the “Site”). This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
We collect personal information only when you voluntarily provide it through our inquiry form. This may include:
- First and last name
- Email address
- Event type and date
- Details about your event (venue, guest count, preferences)
We do not collect payment information, government-issued identification, or any sensitive personal data through this Site.
2. How We Use Your Information
Information submitted through our inquiry form is used exclusively to:
- Respond to your booking inquiry and provide availability information
- Prepare a tailored proposal for your event
- Communicate with you about your event booking
We do not sell, rent, trade, or otherwise transfer your personal information to third parties for marketing or commercial purposes.
3. CASL Compliance
Maple Keys Entertainment Co. complies with Canada’s Anti-Spam Legislation (CASL). We will only send you commercial electronic messages (such as promotional emails or newsletters) if you have provided express or implied consent as defined under CASL. Every commercial message we send will include a clear and easy-to-use unsubscribe mechanism. You may withdraw consent at any time by contacting us at bookings@maplekeys.ca.
4. Cookies and Analytics
Our Site may use cookies and similar tracking technologies to improve your browsing experience and understand how visitors interact with our content. This may include analytics tools such as Google Analytics. These tools collect anonymized data such as pages visited, time on site, and general geographic location. No personally identifiable information is collected through cookies without your knowledge.
You may disable cookies through your browser settings at any time. Disabling cookies will not affect your ability to submit an inquiry.
5. Data Retention
We retain inquiry information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. If you would like your information removed from our records, please contact us at bookings@maplekeys.ca and we will process your request promptly.
6. Third-Party Services
Our inquiry form is processed through Formspree, a third-party form submission service. Formspree receives the data you submit and forwards it to our booking inbox. Formspree’s own privacy policy governs their handling of that data. We do not share your information with any other third-party services without your consent.
7. Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our Site is not directed at individuals under the age of 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Maple Keys Entertainment Co.
Email: bookings@maplekeys.ca
Website: maplekeys.ca